Purchased service
The final policy will identify the purchased Layer or journey, the agreed delivery form, and the applicable offer terms.
How to cancel
The finalized process will state how a client gives notice, what information is needed to locate the journey, and when a cancellation is considered received.
Withdrawal rights
REVIEW REQUIRED: The applicability, duration, form, and exceptions for any statutory right of withdrawal must be confirmed under Norwegian consumer law.
Delivery already begun
REVIEW REQUIRED: Final wording must address any express request or consent to begin delivery during a withdrawal period and the consequences, if any, for payment or refund.
Refund logic
REVIEW REQUIRED: Eligibility, calculation, timing, and payment method for any refund must be legally reviewed and stated in the applicable offer terms. No unapproved deadline or percentage is implied here.
Contact
Cancellation and refund requests go through the official contact email on the Contact page: thtuniverse@outlook.com.